Terms & Conditions

By accessing and using Union Jackpots Casino (the "Platform"), you ("User", "you") agree to be bound by the following Terms and Conditions, which are a binding contract between us.

Acceptance of the Terms

These Terms and Conditions govern your use of the Platform, including all features, services, and content provided. By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to these Terms.

Eligibility Requirements

To be eligible to access and use the Platform, User must:

Be at least 18 years old (or the age of majority in your jurisdiction).
Not be a resident of any country subject to applicable laws or regulations that prohibit our services.
Comply with all applicable laws and regulations.

Minimum Age Requirements

To access the Platform, you must meet the minimum age requirements as stated above. Failure to do so may result in termination of service.

Geographic Restrictions

The Platform is only accessible from jurisdictions where online gambling is permitted by law. By accessing or using the Platform, User acknowledges that they are doing so from a jurisdiction where such activities are authorized.

Account Registration Rules

To create an account with Union Jackpots Casino:

You must provide accurate and complete registration information.
You agree to maintain up-to-date profile and contact information.
One account per user; failure to comply may result in termination or suspension of services.

One-ACCOUNT-PER-USERS POLICY

Each User is allowed only one (1) registered Union Jackpots Casino Account ("Account"). By accessing our services, you confirm that your use complies with this requirement. In case we suspect multiple accounts owned by the same individual(s), all such accounts will be subject to closure and possible termination of access.

Identity Verification and KYC

We reserve the right to request identification documentation at any time to verify account holder identity. You agree to provide accurate, up-to-date information for our purposes in a timely manner upon receiving requests from us.

Account Accuracy Obligations

You are required to maintain an accurate record of your personal details within your Account profile. Misrepresenting or failing to accurately update such data may result in restricted access and/or account closure.

Account Security Responsibilities

You agree that it is solely responsible for all transactions initiated from the User's Account.
Maintain secrecy regarding login credentials, including user name, password, and any other information that facilitates access to the Account or our services.
Secure access using strong passwords; we recommend use of two-factor authentication (or similar mechanisms) where feasible.

Login Credentials and Password Protection

Use secure, complex logins for your account.
Keep personal details secret at all times.
In case you notice unauthorized access to the Account or platform functionality:

Contact our support team immediately
Follow their instructions on recovery procedures

Restricted Behaviour and Prohibited Activities

Users agree not to engage in any activity that could harm other users, employees of Union Jackpots Casino or damage software we provide:

Manipulate game results.
Use unfair or deceptive tactics.
Mislead others by impersonating employee(s) affiliated with the Platform.

Multi-Accounting and Fraud Prevention

We will terminate all services connected to a User upon detecting suspicious activity suggestive of multi-account creation, fictitious registration profiles or fraudulent exploitation using our platform:

Users found violating these terms may face permanent loss of access.
In cases where losses are incurred due to fraudulent use of the Account (either through own actions or enabling others), liability for any damages shall remain with the User.

Bonus and Promotion Rules

All bonuses granted by us will be subject to specific rules which you have explicitly agreed upon prior to receiving them; failure in such compliance can result in revocation.
These conditions are valid unless modified in an official capacity via announcement or direct notification through designated channels.

Wagering and Gameplay Conditions

To avoid confusion on gaming issues, it is essential that all wagering options meet our regulatory guidelines:

Min-max betting limits must be observed at all times
Unusually high frequency of wagers may indicate a problem to the player in need of assistance

Bonus Abuse Prevention

You agree not to exploit bonuses using artificial strategies (including – but not limited to - bonus hunting).

Deposits and Withdrawals

We will allow you access depositing into your account, providing for multiple secure payment methods. Users are informed about all options upon registration.

Regarding withdrawals:

Follow a proper KYC process at time of request.
Compliance with withdrawal terms as outlined on our website under "Payment Options".
We reserve the right to reverse any amount if incorrect procedures were adopted or suspicion is raised regarding improper transfer execution.

Verification before Withdrawals

You must verify your account and identify yourself according to the following:

When requested by us, please upload one or more of documents verifying your name, age, place of residence.
Failure in providing documentation required for this process will result in delayed withdrawals until we are able to obtain a satisfactory identification.

Processing and Review Procedures

After submitting an application, our team will examine it thoroughly before finalizing payment; failure to meet the requirements above may cause delay.

Responsible Gambling Expectations

You understand that using services from Union Jackpots Casino is purely for entertainment purposes. We aim to ensure fair play throughout all interactions within our systems:

Please utilize tools designed by us to control gaming activity responsibly.
Regular updates to this policy are intended to minimize problem gambling in cooperation with external bodies dedicated towards fighting these issues.

Self-Exclusion and Account Restrictions

By your request or according to company rules when we suspect over-expenditure of funds you made available, we can implement one of several measures:

Temporary Time-Out (self-imposed): You may ask that access is restricted for a selected amount of days.
Long-term restriction: This might result from prolonged abusive gaming patterns; once you start this process we will not be able to change your status without further investigation.

Game Fairness and RNG Systems

Our games operate on software with Random Number Generators (RNGs) that are tested by an independent third party, e.g., iTech Labs or similar. These evaluations aim at maintaining a fair game environment according to standards applicable worldwide:

For complete information see our section about fairness; there you can learn more about the mechanisms behind RNGs used and certified auditors' reports.

Technical Interruptions or Voided Gameplay

We cannot guarantee continuous operation of services; however, please be aware that in case interruptions occur during any event for which we have liability under gaming contract terms we will attempt to restore service immediately upon knowledge thereof:

If any session is interrupted (due e.g. to technical issues), the most recent available state will determine game play outcome.

Suspension or Closure of Accounts

In the following situations, access may be denied temporarily or permanently at our discretion:

Non-compliance with these Terms.
Suspicious activity related to unauthorized usage for others; your IP address and login credentials have been identified as compromised
Failure in maintaining minimum personal information

Intellectual Property and Platform Ownership

You are granted only a non-exclusive license for using Union Jackpots Casino's software, website content, features & any intellectual property owned by the company while such usage is necessary under these Terms:

Subject of all copyrights remain with us.
In case you wish to claim ownership over specific aspects or even your entire contribution during gameplay - do not forget that, in line with applicable law and international standards we protect our rights thoroughly.

Limitation of Liability

User agrees that Union Jackpots Casino shall have no liability for damages arising from usage errors beyond normal care and skill exercised when working on software updates:

We can not be held accountable due to changes which reduce performance or break current integrations with third-party software as a result thereof.

Modification of Terms

We reserve the right, at any time, without prior notice, to amend these Terms & Conditions. New rules will come into force upon publication by designated channels (email, mobile message), website updates; changes may be enforced retrospectively based on then-current content.

Contact or Support Guidance

Questions regarding use should primarily be directed towards our support service:

Available for you 24/7 to resolve issues and clarify policies through live chat.
By e-mail at given addresses.

If these Terms & Conditions conflict with other materials available within the Platform, only this document will govern your interactions and access.

By continuing to use Union Jackpots Casino services after being notified of changes or modifications made above (regarding any provisions applicable), User confirms acceptance to abide by updated terms in effect upon updating.

Applicable Licensing or Regulatory Oversight

These Terms are governed by laws in force within Curaçao. Should a dispute arise between you and us which concerns the interpretation, construction or validity under such local jurisdiction's laws of these conditions that cannot be resolved amicably through direct negotiations with our representative team please note below where to seek assistance:

All legal matters will need arbitration (the selected option), however for parties not in agreement on selection terms; a final ruling is at hands of the court.